Redesigning The Commercial Image: A Sustainable Alternative for Community-Based Ventures
DOI:
https://doi.org/10.31305/rrijm.2024.v09.n11.028Keywords:
sustainable, informality, sales, commercial image, strategies, monitoringAbstract
The research is based on contributing to the sustainable and socioeconomic business development of small businesses that exist in Leonidas Plaza with the aim of embodying a philosophy of service, promoting their growth, facilitating the understanding of their functions and compliance with business regulations. Among the proposed objectives is to determine the degree of informality and guarantee compliance with labor rights, in addition to defining functional strategies for commercial businesses through sales techniques in order to redesign the commercial and business image of small businesses. Of the parish, in addition to measuring the impacts or results in order to monitor the application of new sales techniques and the knowledge acquired. The observation method made it possible to define the causes and effects of the existing situation in the premises and businesses of the town through an expert group and the study of the environment. The descriptive statistical method allowed a survey to be carried out as a baseline of the investigation, where neighborhood stores represented 35.7% of the total number of stores, followed by soup kitchens or restaurants with 12.9% representation and the existence of other businesses. With 10%. As a result, it is achieved that 50% of businesses and locals reduce labor informality by guaranteeing compliance with labor rights and that 70% of businesses developed strategies and techniques that increased sales.
References
Acibeiro, M. (2021). What is and how to create the corporate identity of your company? https://es.godaddy.com/blog/que-es-como-crear-identidad-corporativa-empresa/
Anjos, M. (2021). Hotel marketing: what it is and why to apply it in your hotel. https://asksuite.com/blog/hotel-marketing-what-it-is-and-why-to-apply-it-in-your-hotel/
Barroso, F.G. (2008). Corporate social responsibility. A study of forty companies in the city of Merida, Yucatan. Accounting and administration (226), 73-91. https://doi.org/https://www.scielo.org.mx/scielo.php?script=sci_arttext&pid=S0186-10422008000300005
Carbache, C., Zambrano, J.L., & Lemoine, F. (2020). Emotional marketing strategy for the promotion of food service establishments in the city of Bahía de Caráquez. Ecuador. ECONÒMICAS CUC, 41(1), 203–216. https://doi.org/https://doi.org/10.17981/econcuc.41.1.2020.Org.4
Carvajal, G., Lemoine, F., & Pantaleón, Y. (2017). Customer service manual. Open Sea. https://doi.org/https://issuu.com/marabiertouleam/docs/manual_de_servicio_al_cliente
Carvajal, G., Nogueira, D., Lemoine, F., & Mieles, V. (2021). ENTREPRENEURSHIP IN THE FACE OF COVID-19: IMPACTS, REACTIONS AND PERSONAL AND DIGITAL SUPPORT NETWORKS. ULEAM Bahìa Megazine, 2(3), 1-13. https://doi.org/https://revistas.uleam.edu.ec/index.php/uleam_bahia_magazine
Carvajal, G., Valls, W., Lemoine, F., & Alcivar, V. (2017). Process management. A principle of quality management. Open Sea. https://doi.org/https://issuu.com/marabiertouleam/docs/gestion_por_procesos
Cortès, D. (2022). WHAT IS THE COMPANY IMAGE? https://www.cesuma.mx/blog/en-que-consiste-la-imagen-de-la-empresa.html
EAE. (2020). The importance of image for a business. https://www.google.com/search?q=LA+IMAGEN+EN+NEGOCIOS+COMERCIALES&sxsrf=AJOqlzWdFWvIMmwtH9C6SMbC5IaoAisbyw%3A1679502815694&ei=3y0bZLmFKpHJkvQP5cu30AM&ved=0ahUKEwj58OnF--_9AhWRpIQIHeXlDToQ4dUDCA8&uact=5&oq=LA+IMAGEN+EN+NEGOCIOS+COMERCIALES&gs_lcp=Cgxnd3Mtd
FAO. (2013). Food and Agriculture Organization of the United Nations. https://www.fao.org/faolex/results/details/en/c/LEX-FAOC139396/#:~:text=Within%20the%20goal%20of%20rural%20life%20for%2050%20percent.
Lemoine, F., Andrade, A., Pallaroso, E., García, JA, Risco, Leonardo, & Bailón, MJ (2021). Brand positioning: entrepreneurial guidelines from a student perspective. Munayi. https://doi.org/https://munayi.uleam.edu.ec/posicionamiento-de-una-marca/
Lemoine, F., Bazurto, JR, Martínez, MB, Castellanos, G., Zamora, Y., & Carvajal, G. (2021). Business plan. Seven steps to success. Munayi. https://doi.org/https://munayi.uleam.edu.ec/business-plan-seven-steps-to-success/
Lemoine, F., Carvajal, G., Chávez, A.C., Bermeo, M.J., Párraga, S.K., & Vargas, R.A. (2022). Business plan: successful strategies for marketing ASOPROPESA case. Mawil. https://doi.org/DOI: 10.26820/978-9942-602-78-7
Lemoine, F., Carvajal, G., Zamora, M., & Castellano, G. (2018). The commercial image and its socio-economic influence on the business of small businesses in the Sucre canton. Ecuador. INNOVA Research Journal, 3(2), 99–112. https://doi.org/https://doi.org/10.33890/innova.v3.n2.2018.417
Lemoine, F., Carvajal, G., Zamora, M., & Castellano, G. (2018). The commercial image and its socio-economic influence on the business of small businesses in the Sucre canton. Ecuador. INNOVA Research Journal, 3(2), 99-112. https://doi.org/http://revistas.uide.edu.ec/index.php/innova/index
Lemoine, F., Delgado, Y., & Hernández, N. (2020). Analysis of commercial activity for sustainability in the businesses of the SUCRE canton. Administrative Sciences, 8(15), 98-106. https://doi.org/https://doi.org/10.24215/23143738e059
Lemoine, F., Hernández, N., & Castellano, G. (2018). Marketing plan in SMEs. Successful strategies for commercial companies. Munayi. https://doi.org/https://munayi.uleam.edu.ec/plan-de-marketing-en-pymes-estrategias-exitosas-para-empresas-comerciales/
Lemoine, F., Hernández, N., Castellano, N., & Castro, R. (2022). Commercial activity and its influence on economic sustainability in commercial businesses in the parish of Manta. Ecuador 2019. Gestión R+D, 6(1), 12–29. https://doi.org/http://saber.ucv.ve/ojs/index.php/rev_GID/article/view/20923
Lemoine, F., Otero, B., Carvajal, G., & Almeida, E. (2018). Gastronomy service and its impact on tourism development in Bahía de Caráquez. TRANSITARE, 4(1), 53-68. https://doi.org/http://transitare.anahuacoaxaca.edu.mx/index.php/Transitare/article/view/83
Lemoine, F., Reyes, I. A., Chávez, E., & Gema, C. (2018). Hotels: a manual of good service. Open Sea. https://doi.org/https://issuu.com/marabiertouleam/docs/hoteles_manual_de_servicios_para_we/1
Lemoine, F., Villacis, L., & Hernàndez, N. (2022). Development of advertising strategies to manage the marketing of post-COVID-19 commercial activity. Economía & Negocios, 4(2), 193-211. https://doi.org/https://www.doi.org/10.33326/27086062.2022.2.1462
Lemoine, F., Villacis, L., Carvajal, G., & Almeida, E. (2020). Institutional strategic communication for image positioning through public relations. Sinapsis Magazine, 3(18). https://doi.org/https://revistas.itsup.edu.ec/index.php/sinapsis/article/view/247/515
Madurga, J. (2022). What is brand image? Steps and keys to creating one. https://es.semrush.com/blog/imagen-de-marca/
Martha Vargas, Luzángela Aldana. (2006). Quality and Service. Bogotá: Ecoe Editions.
Paucar, L.A., & Ramos, E. (2013). Corporate Image and its impact on the Sales of the Company "Mi Auto" in the city of Ambato. https://repositorio.uta.edu.ec/jspui/handle/123456789/6592
PRIMICIAS. (2022). The creation of companies in the country. https://www.primicias.ec/noticias/economia/creacion-empresas-crecimiento-ecuador/#:~:text=In%20total%2C%2013,179%20companies%20were,when%2010,722%20companies%20were%20created.
Ramos, V., & Valle, N. (2020). CORPORATE IMAGE MANAGEMENT AS A SUSTAINABILITY STRATEGY: PATH TO BUSINESS CHANGE. Universidad y Sociedad, 12(1), 292-298. https://doi.org/http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S2218-36202020000100292
Sánchez, J. (2020). Corporate Image. https://economipedia.com/definiciones/imagen-corporativa.html
Sordo, AI (2020). Corporate image: what is it and how is it different from corporate identity? https://blog.hubspot.es/marketing/imagen-corporativa
Villarejo, A. F. (2021). The influence of the image of the commercial establishment in determining the brand value of convenience goods. https://core.ac.uk/download/pdf/51401294.pdf
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
This is an open access article under the CC BY-NC-ND license Creative Commons Attribution-Noncommercial 4.0 International (CC BY-NC 4.0).