A Study of Digital Marketing Strategies influencing buying behaviour of e-commerce consumers

Authors

DOI:

https://doi.org/10.31305/rrijm.2023.v08.n06.013

Keywords:

Digital marketing strategies, buying behavior, e-commerce, consumer behavior, online shopping

Abstract

With the rapid growth of e-commerce, businesses are increasingly relying on digital marketing techniques to attract and engage customers. Understanding the impact of these strategies on consumer behavior is crucial for organizations seeking to optimize their marketing efforts in the digital landscape. Through a comprehensive analysis of relevant literature and empirical research, this study investigates the key digital marketing strategies that significantly affect consumer buying behavior in the e-commerce context. This research paper examines the influence of digital marketing strategies on the buying behavior of e-commerce consumers. The findings shed light on the dynamic relationship between digital marketing and consumer behavior, providing valuable insights for businesses to develop effective marketing strategies and enhance customer satisfaction.

Author Biographies

Mr. Bharat Gahlot, Research scholar, Chaudhary Charan Singh University, Meerut

Mr. Bharat Gahlot has a rich experience of over a decade in academics. He has qualified UGC NET in Management and presently pursuing Ph.D. from reputed university. He has two Post Graduate Degrees to his credit. He has immense allure towards teaching and learning and so he started his career with teaching to Post Graduate students. His areas of interest include Marketing and Human Resource Management. He has also registered one Australian & two Indian Patent.  He has participated in various Seminars, Conferences and workshops and also has a number of research papers published in various National and International journals.

Dr. Poonam Rani, Head & Associate Professor, A.S.(P.G.) College, Mawana, Meerut

Dr. Poonam Rani is a highly accomplished and dedicated academician with a passion for education and research. With a wealth of expertise in the field, she brings a unique perspective to her role, empowering students to excel in the dynamic world of business. She holds a Ph.D. in Commerce and has published numerous influential papers on topics such as Woman empowerment, Tourism management, financial management and Post-covid crisis. Her engaging teaching style and ability to simplify complex concepts have earned her accolades from both students and colleagues. Committed to fostering a stimulating learning environment, she actively encourages critical thinking and cultivates a spirit of entrepreneurship among her students. Through her work, she aims to shape the next generation of business leaders and make a significant impact on the field of commerce.

References

Chaffey, D. (2002). "Achieving marketing objectives through use of electronic communications technology."

Chaffey, D. (2011). E-business & e-commerce management. Pearson Education.

Chaffey, D., & Smith, P. (2008). Emarketing Excellence: planning and optimizing your digital marketing. Routledge.

Fournier, Susan. (1998). Consumers and Their Brands: Developing Relationship Theory in Consumer Research. Journal of Consumer Research 24 (4): 343-73.

G. T. Waghmare, 2012). E-commerce; A Business Review and Future Prospects in Indian Business. Internet Marketing in India. Indian Streams Research Journal, vol. 2, no. IV, (pp. 1-4.

Gangeshwer, D. K. (2013). E-Commerce or Internet Marketing: A Business Review from Indian Context”, International Journal of u- and e- Service, Science and Technology Vol.6, No.6, pp.187-194 Giese, J. L. and J. A. Gote,(2000) .Defining Consumer Satisfaction,. Academy of Marketing Science Review [Online]00 (01)

Gurau, C. (2008). Integrated online marketing communication: implementation and management, Journal of Communication Management, vol. 12 no. 2, pp. 169-184

Hoge, S, Cecil C. (1993). The Electronic Marketing Manual ABA Journal, 22, 175-185.

Krishnamurthy, S. (2006). Introducing E-MARKPLAN: A practical methodology to plan e-marketing activities. Business Horizons. 49(1), 49, 51, 60.

M. S. Khan and S. S. Mahapatra, (2009). Service quality evaluation in internet banking: an empirical study in India. Int. J. Indian Culture and Business Management, vol. 2, no. 1, (2009), pp. 30-46.

Mangles, C. a. (2003). Relationship marketing in online business-to-business Markets: a pilot investigation of small UK manufacturing firms. European Journal of Marketing, Vol. 37 No. 5/6, pp. 753-773.

Merisavo, M. and R. Mika. (2004). The Impact of Email Marketing on Brand Loyalty. Journal of Product and Brand Management13 (6): 498-505.

Prahalad, C.K. and Ramaswamy V. (2005). The Future of Competition: Co-Creating Unique Value with Customers. Boston, Massachusetts: Harvard Business School Press.

Reinartz, Werner J. and V. Kumar. (2003). The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration. Journal of Marketing 67 (1): 77-79.

Roberts, R. R., and J. Kraynak. (2008). Walk like a giant, sell like a madman. Hoboken,NJ: Wiley.

Rowley, Jennifer. (2004). Online branding: the case of McDonald’s. British Food Journal 106 (3): 228-237.

Salehi M., Mirzaei H., Aghaei M., and Milad A. (2012). Dissimilarity of E-marketing VS traditional marketing. International Journal of Academic Research in Business and Social Sciences Vol. 2, No. 1 PP 511-515

Sheth, J.N., Sharma, A. (2005). International e-marketing: opportunities and issues. International Marketing Review vol. 22 no. 6, 2005 pp. 611-622

Watson, R.P., Leyland, F.P., Berthon, P. and Zinkham, G. (2002). U-commerce: expanding the universe of marketing. Journal of the Academy of Marketing Science, vol. 30 no. 4, pp. 333-47.

Downloads

Published

15-06-2023

How to Cite

Gahlot, B., & Rani, P. (2023). A Study of Digital Marketing Strategies influencing buying behaviour of e-commerce consumers. RESEARCH REVIEW International Journal of Multidisciplinary, 8(6), 99–103. https://doi.org/10.31305/rrijm.2023.v08.n06.013