E-Banking Services by Commercial Banks in Nagpur District: A Comprehensive Analysis (2019-2022)

Authors

  • Ms. Rashmi Yadav Research Scholar, Madhyanchal Professional University, Bhopal, Madhya Pradesh
  • Dr. Bhanu Sahu Associate Professor, Faculty of Management & commerce, Madhyanchal Professional University, Bhopal, Madhya Pradesh

DOI:

https://doi.org/10.31305/rrijm.2023.v08.n08.009

Keywords:

E-Banking, industrial Banks, Nagpur District, online Banking, cell Banking, monetary Inclusion, consumer satisfaction

Abstract

The advent of virtual generation has converted the banking sector globally, revolutionizing the way monetary offerings are brought to customers. This paper delves into the realm of e-banking services furnished by using commercial banks in Nagpur District, exploring the extent to which these institutions have embraced technological improvements to cater to the evolving wishes in their clients. The targets of this examine are to evaluate the impact of e-banking on both clients and banks, examine the demanding situations and risks related to digital banking, and examine the projects undertaken by means of industrial banks in Nagpur District to sell e-banking services. The paper examines the forms of e-banking offerings offered, which includes on line banking, mobile banking, ATM services, digital fund transfers, and e-wallets. It delves into the benefits of these offerings, including comfort, accessibility, value-effectiveness, and more desirable protection. Furthermore, the take a look at discusses the security measures implemented to protect consumer information and economic transactions within the virtual space. In reading the projects taken via business banks, the studies delve into the strategies employed to sell financial inclusion via e-banking, thereby reaching the unbanked and under banked populations. It investigates the efforts made to beautify monetary literacy and teach clients on making use of e-banking offerings successfully. Whilst e-banking brings forth severa blessings, the paper also acknowledges the challenges faced, consisting of protection threats, digital illiteracy, and connectivity issues in rural regions. The observe highlights the role of the Reserve bank of India (RBI) in regulating e-banking offerings and making sure compliance with facts protection necessities. Drawing upon case studies of prominent commercial banks in Nagpur District, the studies evaluate customer adoption charges, pride tiers, and the effect of e-banking on the banks' basic efficiency and profitability. In the long run, this paper gives a complete evaluation of e-banking services by commercial banks in Nagpur District, losing mild at the position of generation in remodeling the banking panorama. Via studying the successes and challenges faced by using those establishments, the look at provides treasured insights for policymakers, banks, and stakeholders in shaping the future of e-banking offerings within the place.

Author Biography

Ms. Rashmi Yadav, Research Scholar, Madhyanchal Professional University, Bhopal, Madhya Pradesh

Ms. Rashmi R. Yadav received her Bachelor of Commerce (B.Com.) and Bachelor in Education (B.Ed.) degree and Master of Commerce (M.Com.) Degree from Rashtrasant Tukdoji Maharaj Nagpur University, Nagpur, Maharashtra. She is pursuing her Ph.D. Degree in Commerce and Management from Madhyanchal Professional University (MPU) Educational Institute, Bhopal, (M.P.) India. She also received a Master in Business Administration (MBA) and Master in Computer Management (MCM) degree from Rashtrasant Tukdoji Maharaj Nagpur University, Nagpur. She is currently working as Assistant Professor in Commerce and Management Department, Atlanta College, Nagpur, Maharashtra, having eleven years’ experience of teaching.

References

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Published

14-08-2023

How to Cite

Yadav, R., & Sahu, B. (2023). E-Banking Services by Commercial Banks in Nagpur District: A Comprehensive Analysis (2019-2022). RESEARCH REVIEW International Journal of Multidisciplinary, 8(8), 45–49. https://doi.org/10.31305/rrijm.2023.v08.n08.009